F.A.Q.

1. How long does shipping take?

Shipping typically takes 5-14 business days, depending on your location. Once your order is processed, you'll receive a tracking number to monitor your delivery status.

2. What is your return policy?

We offer a 30-day return policy. If you're not satisfied with your purchase, you can return the product within 30 days for a full refund, provided it’s in its original condition. Return shipping costs may apply.

3. What materials is the EasyRise™ bed rail made of?

The EasyRise™ bed rail is made of high-quality alloy steel, which ensures strength, durability, and abrasion resistance. The handle features a soft, non-slip grip for added comfort and security.

4. Can I adjust the bed rail to fit my bed?

Yes, the EasyRise™ bed rail is adjustable to accommodate different mattress heights and bed frames. It’s designed to fit most beds, from single to king-size.

5. What weight capacity does the EasyRise™ bed rail support?

The EasyRise™ bed rail can support up to 300 pounds. It’s built to provide reliable stability for a wide range of body types and physical conditions.

6. Is the bed rail easy to install?

Yes! The EasyRise™ bed rail is designed for simple, tool-free installation. It comes with a step-by-step guide, and most users can set it up in less than 10 minutes.

7. What happens if the product arrives damaged or defective?

If your product arrives damaged or defective, please contact our customer support within 7 days of receiving it. We’ll arrange for a replacement or a refund, based on your preference.

8. Can I travel with the bed rail?

Yes, the EasyRise™ bed rail is designed to be portable and lightweight. It’s easy to disassemble and reassemble, making it convenient for travel or temporary use in different locations.

9. Do I need any tools for installation?

No, the EasyRise™ bed rail is designed for tool-free installation. It can be set up quickly and easily by simply adjusting the rail to your bed frame and mattress height—no extra tools required!

10. What is the bed rail's grip made of, and is it suitable for people with weak hand strength?

The non-slip grip on the EasyRise™ bed rail is made from a soft, textured material designed for comfort and security. It's especially helpful for those with limited hand strength or arthritis, providing a firm and safe hold.